Shipping & delivery
Where we ship
- United States
- Canada
- United Kingdom
- Germany
- France
- Netherlands
- Italy
- Spain
- Australia
Shipping options, prices and delivery estimates for your address are shown at checkout before you pay.
How delivery dates work
Each product shows its production time in business days. Production starts once your files have passed our check. An order ships in one go, so its ship date follows the longest production time in it.
Each shipping option at checkout shows its transit time in business days from the day we ship, and the delivery window that gives. Production and transit times are estimates, not guarantees.
Duties and taxes
The checkout shows whether duties and import taxes are included for your destination. When they are included there is nothing to pay on delivery; if a carrier still charges you, send us the receipt and we refund it.
Tracking
When your order ships we email you the carrier and the tracking number.
Wrong address or lost parcel
- We ship to the address you give us. If a parcel comes back because the address was wrong or incomplete, we contact you; reshipping is charged at the shipping price shown at checkout.
- If tracking stops moving, or your parcel has not arrived 10 days after the end of the delivery window shown at checkout, contact us with the order number and we reship or refund.
Damaged in transit
Printed wrong or damaged in transit? Tell us within 14 days of delivery, with the order number and photos of the problem, and we reprint free or refund. You do not need to send anything back.
These rules are part of our terms of sale. Questions: contact us.